Have Questions?

Please find below our frequently asked questions. If you're unsure, feel free to contact us using our contact form. We aim to respond within 24 hours.

If you want some faster respons try the chat function

Ordering and Shipping

We ship worldwide with track and trace. Orders are dispatched within 10 working days after payment receipt and are shipped via our suppliers. You'll receive an email with tracking information once the order is dispatched.


How Do I Track My Order?

You'll receive an email within 24 hours of dispatch from our warehouse with detailed parcel information. Please ensure:

  • Provide an email you have access to
  • Correct first name and surname for strict postal office policies

Shipping fees include handling, packaging, and shipping costs. Shipping times vary:

  • Netherlands: 1 -2 days
  • Europe: 1 week to 2 weeks
  • Outside Europe: 2-3 weeks

Payment Information

We accept major online payment methods handled by a third-party provider:

Credit Cards, Paypal, I-Deal, Apple Pay, Google Pay, Bancontact. Some options appear after entering addresses/country.

Orders and Returns

For size changes, damaged/wrong items, contact us for assistance. Items can be returned within 21 days from delivery/pick-up. Note:

Only items are refundable; shipping costs and the risk of return are at your expense (sending with track and trace recommended).

Please leave us a message using the form provided here. For efficient follow-up, kindly include your order number along with your inquiry.

Garment Care

Washing tips:

  • Water temperature: cold (Not warmer than 40° C (104° F))
  • Cycle: Delicate
  • Wash Inside out

Drying tips:

  • Do not Machine-dry
  • Air dry only